CLINOVA Book a call
Aesthetic, skin and medical clinics

More patients for private clinics, done for you.

We bring in new patients with ads and custom funnels, answer every enquiry within minutes until they book, and win back the patients you already have. Every result is checked against your own numbers.

Book a call 30 minutes with Myles. No obligation.
  • Works with Phorest
  • Enquiries answered day and night
  • Works to the rules you set
  • Run from Dublin
Example enquiry
AoifeFilled in the form on an Instagram ad · 9.41pm

Enquiry formPigmentation ad

Treatment
Pigmentation
Message
“Dark patches on my cheeks. I’d love to sort them out.”
Best time
Weekday evenings

Hi Aoife, thanks for your enquiry about the patches on your cheeks. We treat pigmentation often, and the first step is a consultation, where the doctor looks at your skin and talks you through the options that suit it.

You said evenings suit you best. Would Tuesday at 6pm or Thursday at 6.15pm work? Or pick any time here:

Book your consultationYour clinic’s online booking Your clinic · 9.42pm

Consultation bookedThursday at 6.15pm9.47pm

Answered by our team in your clinic’s voice, day or night, with a link to book. Anything clinical goes straight to your staff.

Works with

Bookings and recordsPhorest

AdsInstagram, Facebook, Google

EnquiriesWhatsApp, Instagram, your website

What we do

Four ways we fill your diary.

Every ad, message and post follows the Irish rules on advertising medical treatments and the rules we agree with you.

New patients from ads and funnels

Ads that lead somewhere, built for the treatments you want more of.

  • Ads on Instagram, Facebook and Google
  • A custom funnel for each treatment
  • Adjusted every week towards bookings

Every enquiry answered

Our team replies within minutes, day or night, in your clinic’s voice.

  • From ads, your website, Instagram and WhatsApp
  • Followed up until they book or say no
  • Anything clinical goes straight to your team

Past patients, back in your diary

Patients who haven’t been in for a while, invited back.

  • Found from your own booking records
  • Written in your clinic’s voice, sent from your account
  • A hold-back group shows what each campaign caused

A stronger presence online

We audit how you look online, then fix what’s holding you back.

  • Website, Google profile and reviews
  • Social media, with short videos we film and edit
  • Posted for you, to a plan you’ve seen
Custom funnels

From an ad to a booked patient, built for each treatment.

An ad on its own doesn’t fill a diary. For every treatment you want to grow, we build the whole path from first look to booked consultation, and run it alongside the ads.

  1. 01

    The ad

    On Instagram, Facebook or Google, for one treatment.

  2. 02

    Its own page

    What the treatment is, who it suits, and what the consultation involves.

  3. 03

    A few questions

    So we know what the person wants before we reply.

  4. 04

    A reply in minutes

    From our team, day or night, in your clinic’s voice.

  5. 05

    Follow-up

    Until they book or say no. Nobody is left waiting.

  6. 06

    Booked

    A consultation in your diary, counted in your booking system.

  • One funnel per treatment, in your clinic’s voice
  • Every step measured, so we fix where people drop off
  • Adjusted every week towards booked consultations
Backed by your numbers

Diagnosed from your numbers, proven in them.

With your permission, we connect to your Phorest account and read the numbers behind your clinic. Before we change anything, they show where patients are being lost. After, they show what worked.

What we diagnose

  • Which treatments bring patients in, and which have room to grow
  • How many patients haven’t been back, and for how long
  • How often patients rebook, and after which treatments they don’t
  • How fast enquiries get a reply, tested the way a patient would

How we prove it

  • Every booking we count is in your own diary, so you can check each one
  • A random hold-back group on every past-patient campaign shows what it caused
  • A monthly summary: what we did and the bookings that came from it
  • No promised numbers. We show you what happened.
Example diagnosis Illustrative figures, not a real clinic

1,180patients not seen in over a year

41%of new patients rebooked within six months

5 hrswait for a reply to an evening enquiry

Patients by time since their last visit

  • Seen in the last year
  • Not seen in over a year
  • 420Under 3 months
  • 3103 to 6 months
  • 3906 to 12 months
  • 6401 to 2 years
  • 540Over 2 years
What we’d do first: invite the 640 patients last seen one to two years ago back, with a hold-back group to measure what it caused.
How it works

Three steps, starting with a free review.

  1. 01

    A free growth review

    • A 30-minute call about your clinic
    • We look at your numbers and how you win patients today
    • A short written summary, and what we’d do first
    What the review involves
  2. 02

    We set up, with you

    • We agree the rules we work to, and what always goes to your team
    • We learn your treatments and your clinic’s voice
    • We build your ads and funnels and connect to your booking system
  3. 03

    We run it, every month

    • Ads, replies, campaigns and content, done for you
    • Adjusted every week towards bookings
    • A monthly summary of what we did and what it brought in
Who it’s for

Owner-led private clinics in Ireland.

Aesthetic, skin and medical clinics that want more of the right patients, without adding to their team’s workload.

It’s a good fit if:

  • You want more new patients for the treatments you most want to do.
  • Enquiries sometimes wait hours for a reply, especially in the evening and at weekends.
  • You have patients on your books who haven’t been in for a while.
  • Your website, Google profile or social media could be doing more for you.

It isn’t a fit if you want software to run yourself. We’re a service: we do the work.

Myles Dunnion
Who you’ll work with

Hi, I’m Myles.

I run Clinova from Dublin. When you book a call, you’ll be talking to me, and I look after your clinic’s work from then on.

I started Clinova in 2026 because busy clinics rarely have time for the work that brings patients in: the ads, the enquiries, the patients who haven’t been back. That’s the part we take off your hands.

myles@clinova.ie

Questions

Questions clinics ask.

Where do the new patients come from?

From ads we create and run for you on Instagram, Facebook and Google, each leading into a custom funnel for that treatment. Every enquiry is answered by our team within minutes and followed up until the person books a consultation or decides not to.

What is a custom funnel?

The whole path from an ad to a booked consultation, built for one treatment at your clinic: the ad, a page about that treatment, a few short questions, then our replies and follow-up until the person books. We measure every step and adjust it every week.

Which systems do you work with?

Phorest, for your bookings and patient records. Instagram, Facebook and Google, for ads. WhatsApp, Instagram messages and your website, for enquiries. We connect to your Phorest account only with your permission, and you can remove our access at any time. On a different booking system? Ask us on the call.

Do we have to change our booking system?

No. We never ask a clinic to switch. If you use Phorest, we connect to it with your permission. If you use something else, we’ll tell you on the first call how we’d work with it. Messages to past patients go out from your own account, so they hear from your clinic, not from us.

How will we know it’s working?

Every booking we count is in your own booking system, so you can check each one. Each month you get a summary of what we did, the enquiries it brought in and the bookings that came from it. Campaigns to past patients always have a hold-back group, so you can see what they actually caused.

Do you use AI?

Yes. Our enquiry team includes AI assistants that we train on your clinic’s treatments and voice. They reply within minutes, day or night, and follow up until someone books. We set the rules they work to, and anything clinical or unusual goes straight to a person at your clinic.

Are ads allowed for medical treatments?

Within strict rules, yes. Every ad is written to the Irish rules on advertising medical treatments: we never promote prescription-only medicines, and we always invite people to a consultation first.

Does this replace our receptionist?

No. Your front desk keeps the phone and the patients in front of them. Our team picks up the enquiries from ads and messages, especially the ones that arrive in the evening and at weekends, and hands your team booked consultations.

Do we have to approve everything?

No. At the start we agree the rules with you: which treatments to promote, any offers, what can and can’t be said, and what always goes to your team. After that we run it day to day. Anything new, like a new offer or a new kind of campaign, comes to you first, and each month you see everything we did.

What do you need from us?

A 30-minute call to start. Then access to the systems we agree on, the treatments you want to grow, some time from your clinicians when we film, and an hour at the start to agree the rules we work to. After that, very little: we run it, and you see the results each month.

How do you handle patient data?

We work as your data processor, under a written data processing agreement, as GDPR requires. We use only what the work needs, such as names, contact details and booking history. We never read clinical notes. Messages only go to people you’re allowed to contact, and every one includes a way to opt out.

What does it cost?

We talk about cost on the call, once we understand what your clinic needs. The growth review is free, and there’s no obligation.

See if Clinova is right for your clinic.

Book a 30-minute call with Myles. We’ll ask about your clinic, tell you plainly what we’d do first, and whether we think we can help.

Book a call

Or email myles@clinova.ie